- Person calling:
may I speak to .............., please?
Can/could i speak to ......?
I'd like to speak to........
IS .......... there by any chance?
Could you put me through to Mr /miss......?
Hello , may I have a word with ......
- Person answering the call
hold the line.please.
hang on for a moment.
i'll just see if he/she is in.
i"ll find out if she/he is in the.....
i'm afraid she/he isn't in at the moment.
Sorry, she/he/,.... is out
i think she/he/..... has just gone out.
Sorry to keep you waiting.
yes,....... speaking
wOULD you like to call/ring back later?
Who's calling?
May I have your name?
May i ask who's calling?
Can I take a message?
Can I give him a message?
Sorry you have been waiting